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FreeFree Accounting Software Forum - Can Not Retrieve Activity Statements from ATO using Auskey
Hi,
I have just tried to lodge my first BAS statement using Free Accounting Software, but when I try to retrieve my activity statements from the ATO using my Auskey through Free Accounting Software it does not work and I receive this message:
Messages (note that messages created when lodging are not removed until re-lodgement)
Error, FASBOT.ERR, List did not succeed, List did not succeed
Error, CMN.ATO.AS.EM139, EM139NoAsAccount
I can access my BAS statement through the ATO Business portal, I was just wondering if you could help me to access it through Free Accounting software so I can pre fill the statement with the information from Free Accounting Software?
Thankyou
I have just tried to lodge my first BAS statement using Free Accounting Software, but when I try to retrieve my activity statements from the ATO using my Auskey through Free Accounting Software it does not work and I receive this message:
Messages (note that messages created when lodging are not removed until re-lodgement)
Error, FASBOT.ERR, List did not succeed, List did not succeed
Error, CMN.ATO.AS.EM139, EM139NoAsAccount
I can access my BAS statement through the ATO Business portal, I was just wondering if you could help me to access it through Free Accounting software so I can pre fill the statement with the information from Free Accounting Software?
Thankyou
Hi Rikki,
The error message "EM139NoAsAccount" means No Activity Statement (AS) Account. This is normally because you are a sole trader and your activity statement account is on branch 2.
If you check a previous BAS you will see that there is a branch next to the ABN. On a printed BAS it may be printed as your ABN then a slash then a branch.
Free Accounting Software defaults to branch 1. To change to branch 2 go to the SBR Organisation Details page and change the branch there.
Note the branch is entered as "2" not "002" do not enter leading zeros.
Regards,
Glen
The error message "EM139NoAsAccount" means No Activity Statement (AS) Account. This is normally because you are a sole trader and your activity statement account is on branch 2.
If you check a previous BAS you will see that there is a branch next to the ABN. On a printed BAS it may be printed as your ABN then a slash then a branch.
Free Accounting Software defaults to branch 1. To change to branch 2 go to the SBR Organisation Details page and change the branch there.
Note the branch is entered as "2" not "002" do not enter leading zeros.
Regards,
Glen
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